Browsing by Author "Jantjies, Mmaki"

Now showing 1 - 13 of 13
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    Electronic health record (ehr) adoption in South African healthcare centres: a case of NW province
    (University of the Western Cape, 2019) Modise, Thatoyaone; Jantjies, Mmaki; Mavetera, Nehemiah
    Electronic Health Records (EHRs) enable the healthcare sector to enjoy increased efficiency and throughput, whilst cutting overhead costs in healthcare centres. The aim of this study was to investigate the adoption of EHRs in South Africa by identifying the factors that influence their rate of adoption within healthcare institutions. The Theory of Planned Behaviour (TPB), Diffusion of Innovation (DoI) Theory and the Technology Acceptance Model 2, (TAM2) are used as the theoretical lenses through which this problem was viewed. Results showed support for some of the factors of TPB, TAM2 and DoI, namely Relative Advantage, Output Quality, Result Demonstrability, Computer Self-Efficacy, System Complexity and Enjoyment/Job Satisfaction. A new variable – Patient Safety Endangerment – was also found to have a significant influence on the healthcare worker’s decision to use a particular EHR. It is with this information that a better understanding of how EHRs are used in the North West Province can be established and this information can be used by decision makers when implementing similar systems to maximise their adoption.
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    Experiential learning through virtual and augmented reality in higher education
    (ACM, 2018) Jantjies, Mmaki; Moodley, Trevor; Maart, Ronel
    Educational technology can enhance learning by supporting the learning environment through various digital resources. There have been numerous emerging technologies which are able to bridge the resource gap in learning environments enabling students to get access to an abundance of resources on digital platforms. This paper presents a literature review, exploring the potential of using Mobile Augmented Reality (AR) and Virtual Reality (VR) technologies to support experiential learning in South African institutions. While there have been studies which aim to assess the use of AR and VR for educational purposes such as in mining safety education in South Africa, there is a need for studies that look at the potential of AR and VR in augmenting higher educational institutions such as universities and Technical and Vocational Education and Training (TVET) colleges which require students to complete an experiential learning component in their studies in order to complete their qualifications. The study aims to establish the potential role that AR and VR can provide in enhancing experiential learning by providing students with practical experience in various educational fields, leveraging augmented and virtual reality technologies to simulate such learning environments.
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    Factors affecting the adoption of momconnect mobile application for pregnant women at the retreat community health centre
    (Universty of the Western Cape, 2021) Mutangadura, Tendayi; Jantjies, Mmaki
    The core purpose of this study was to examine the factors affecting the adoption of momConnect mobile application for pregnant women, at the Retreat Community Health Centre (RCHC) in Cape Town South Africa. The specific objectives of the study were to identify the factors affecting the use of momConnect intervention at the RCHC and to understand the perceptions of pregnant women towards momConnect intervention. Also, the study sought to identify the barriers of momConnect use by pregnant women at the RCHC and to provide recommendations on the effective use of momConnect intervention for pregnant women. The Technology Acceptance Model (TAM) and the Technology Readiness Model (TRM) guided the study, which were the anchor theories in the study. Based on the interpretivism paradigm, the study followed a qualitative research approach as the case study research design as the research methodology of the study.
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    Factors affecting the adoption of momConnect mobile application for pregnant women at the Retreat Community Health Centre
    (University of the Western Cape, 2021) Mutangadura, Tendayi; Jantjies, Mmaki
    The core purpose of this study was to examine the factors affecting the adoption of momConnect mobile application for pregnant women, at the Retreat Community Health Centre (RCHC) in Cape Town South Africa. The specific objectives of the study were to identify the factors affecting the use of momConnect intervention at the RCHC and to understand the perceptions of pregnant women towards momConnect intervention. Also, the study sought to identify the barriers of momConnect use by pregnant women at the RCHC and to provide recommendations on the effective use of momConnect intervention for pregnant women. The Technology Acceptance Model (TAM) and the Technology Readiness Model (TRM) guided the study, which were the anchor theories in the study. Based on the interpretivism paradigm, the study followed a qualitative research approach as the case study research design as the research methodology of the study. Data was further collected using interviews and focus group discussions (FGDs) from users of momConnect who are ten pregnant mothers as well as six nurses at the RCHC. Through a thematic analysis, the findings of the study revealed that there is a general understanding that the momConnect mobile application has benefits as evidenced by the generated themes arising from the participants or pregnant women’s perceptions of their interactions with the mobile application. Seven main themes emerge from the qualitative study on the factors affecting adoption of mobile health (mHealth) applications which are, (i) people’s traits; (ii) technological attributes; (iii) social influence; (iv) trust; (v) relevance; (vi) organisational support and (vii) organisational practices. The study recommended that there must be an effective collaboration between the nurses and pregnant woman to ensure successful adoption of momConnect mobile application at the RCHC. In addition, the management at the RCHC must put in place, a momConnect strategy and policies which will enforce the nurses to be more involved in the roll-out of the mobile application. Furthermore, the mobile application’s content can be improved to reduce the frustrations pregnant women user expreinces.
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    A framework for developing citizen-centric e-government applications in developing countries: The design-reality gap in Uganda
    (University of Western Cape, 2020) kyakulumbyE, Stephen; Pather, Shaun; Jantjies, Mmaki
    E-government should be at the heart of service delivery in developing countries if the life of citizens, especially the socially and economically marginalised, is to be improved. Often in developing contexts, citizens have been treated as recipients of such interventions, in a top-down approach from central governments, resulting in the non-use of such interventions. A situation of non-use of e-services results in wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem is the “Design-Reality Gap."
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    A framework for developing citizen-centric e-government applications in developing countries: The design-reality gap in Uganda
    (University of Western Cape, 2020) kyakulumbyE, Stephen; Pather, Shaun; Jantjies, Mmaki
    E-government should be at the heart of service delivery in developing countries if the life of citizens, especially the socially and economically marginalised, is to be improved. Often in developing contexts, citizens have been treated as recipients of such interventions, in a top-down approach from central governments, resulting in the non-use of such interventions. A situation of non-use of e-services results in wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem is the “Design-Reality Gap."
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    A framework for ethical data use to improve personalised customer experience in the financial industry in South Africa
    (University of the Western Cape, 2022) De Villiers, Zita Kim; Jantjies, Mmaki
    The financial services industry deals daily with vast amounts of data. In this study, the researcher intends to investigate if data is used ethically for the purpose of analytics within this industry. The aim of this study is to determine if financial institutions have the means to manage ethical behaviour when analysing data that has been collected. As such, this study explores the awareness and governance around the ethical use of data within financial services. It also investigates how the relationship between customers and data analytics impacts their experiences, by exploring concepts of trust, transparency, and privacy of customer data. The study proposes a conceptual framework to support the ethical use of data, specifically in the financial services sector.
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    The importance of education in reducing the digitial divide
    (University of Western Cape, 2021) Jantjies, Mmaki
    When reflecting on issues of digital inclusion and female entrepreneurship, I believe it is important to start by considering South Africa’s skills landscape. According to the global gender gap index, South Africa is ranked number 18 out of the 156 countries surveyed. The index measures a number of factors, including economic participation, education, health and mortality rates, as well as political empowerment. In fact, South Africa is ranked highly on political empowerment, but when it comes to economic participation and education, the sectors which have the greatest impact on digital inclusion, the numbers tell a different story.
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    Investigating factors that hinder the adoption and use of primary healthcare information systems (phcis) in the western cape of South Africa
    (University of the Western Cape, 2021) Nkwenkwezi, Masibonge Emmanuel; Jantjies, Mmaki
    In the past, the Western Cape Department of Health had no formal or technologically enabled system for patient administration. This resulted in an administrative burden, increased waiting times for patients and doctors who needed results back from other sections, and missing patient files within the community health institutions such as clinics and hospitals. The Primary Healthcare Information System (PHCIS) was developed to solve this problem. However, it was later discovered that even though the PHCIS had been installed across the Western Cape clinics, there was a limited adoption and use of the PHCIS. Hence, the aim of this study was to investigate the factors that hinder the adoption and use of PHCIS by healthcare workers in the public healthcare clinics in the Khayelitsha sub-district in the Western Cape Province
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    Lessons learnt from teachers’ perspectives on mobile learning in South Africa with cultural and linguistic constraints
    (University of Pretoria, 2016) Jantjies, Mmaki; Joy, Mike
    South Africa’s classrooms are characterised by a wide variety of cultural and linguistic differences, providing teachers with educational challenges, particularly in mathematics and science subjects. In response, various mobile learning systems have been developed and piloted in the North West and Gauteng Provinces of South Africa. A framework has been proposed to support the development of similar technologies to be used in multilingual contexts. This paper evaluates teachers’ perspectives on this framework using interviews with eight teachers from a mixture of urban and rural schools in various locations across the two provinces. The results of the study reflect the important roles that language and culture play in the technology needed to support learning in linguistically diverse schools. They highlight the challenges that teachers in schools face in diversely linguistic classrooms and how technology can be used to enhance such classrooms.
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    Open distance learning and immersive technologies : A literature analysis .
    (University of Western Cape, 2019) Ntaba, Afika; Jantjies, Mmaki
    Open and distance learning (ODL) education provides an opportunity for prospective students who require flexibility in education enabling learning without traditional face to face lecture sessions. Previous literature indicated that there has been a growing curiosity amongst educators, researchers, and pedagogues on employing modern visualization technologies to enrich current educational experiences for students who do not attend face to face lessons. This study aims to explore how new immersive technology can be used to enhance the experience of distance learning. Using a systematic literature review, findings were presented in the form of a thematic discussion looking at journal articles between the year 2000 to October 2018 .
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    Towards design of citizen centric e-government projects in developing country context: The design-reality gap in Uganda
    (SciKA, 2019) Kyakulumbye, Stephen; Pather, Shaun; Jantjies, Mmaki
    E-government projects should be at the heart of service delivery in developing countries if the lives of citizens, especially the socially and economically marginalized, are to be improved. However, quite often in developing country contexts, citizens have been treated as recipients of technology projects through a top-down approach from central governments. Such a paradigm of implementation usually results in the non-use of the deployed technologies and their associated e-services. A consequence of non-use of e-services results in a wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem which has been highlighted is called the “Design-Reality gap”. This paper investigates the nature of the gap. It presents findings from policy analysis and in-depth face-to-face interviews with e-government policy makers and implementers. In addition, it reports on findings from focus group discussions with potential e-government users in a health sector setting. The results which are based on a participatory action research methodology reveal that there exists a glaring design-reality gap between egovernment policy planners and citizens’ aspirations. We argue that co-creation could be a feasible approach for the design of e-government application services towards efforts to bridge the design-reality gap.
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    Transferring knowledge to digital natives in a South African organization
    (university of western cape, 2019) Knoetze, Samantha; Jantjies, Mmaki
    Knowledge transfer of both tacit and explicit knowledge within an organization forms a crucial component of organizational continuity. In the age of technology, the manner in which knowledge is transferred from one employee to the other has also been affected by the introduction of technology and social media platforms. This study aims to understand the knowledge transfer process between younger generation and older generation employees classified in this study as baby boomers and millennials in an Information Technology (IT) department of a financial institution in Cape Town, considering the young population of South Africa.