Transferring knowledge to digital natives in a South African organization
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Date
2019
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
university of western cape
Abstract
Knowledge transfer of both tacit and explicit knowledge within an organization forms a crucial component of organizational continuity. In the age of technology, the manner in which knowledge is transferred from one employee to the other has also been affected by the introduction of technology and social media platforms. This study aims to understand the knowledge transfer process between younger generation and older generation employees classified in this study as baby boomers and millennials in an Information Technology (IT) department of a financial institution in Cape Town, considering the young population of South Africa.
Description
Keywords
knowledge management;, South Africa, social media, baby boomers, knowledge transfer
Citation
Knoetze, S., &. Jantjies, M . (2019, January) . Transferring knowledge to digital natives in a South African organization . https://doi.org/10.1145/3312714.3312731