Investigating factors that hinder the adoption and use of primary healthcare information systems (phcis) in the western cape of South Africa
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Date
2021
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Western Cape
Abstract
In the past, the Western Cape Department of Health had no formal or technologically enabled system for patient administration. This resulted in an administrative burden, increased waiting times for patients and doctors who needed results back from other sections, and missing patient files within the community health institutions such as clinics and hospitals. The Primary Healthcare Information System (PHCIS) was developed to solve this problem. However, it was later discovered that even though the PHCIS had been installed across the Western Cape clinics, there was a limited adoption and use of the PHCIS. Hence, the aim of this study was to investigate the factors that hinder the adoption and use of PHCIS by healthcare workers in the public healthcare clinics in the Khayelitsha sub-district in the Western Cape Province
Description
Magister Commercii (Information Management) - MCom(IM)
Keywords
Adoption, Health Information System, Primary healthcare, Primary healthcare information systems, South Africa