An examination of employee morale in the Cape Town metropolitan police department

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Date

2007

Journal Title

Journal ISSN

Volume Title

Publisher

University of the Western Cape

Abstract

The focus of the study is an examination of employee morale within the CapeTown Metropolitan Police Department (C.T.M.P.D). The study also focuses on various factors of morale and how it affects the Department as a whole. The study was undertaken during the 2006/2007 as a quest to find options on how employee morale can be improved in the C.T.M.P.D. The reader is being presented with a theoretical perspective on employee morale within an organisational context, expanding on thematic issues that are commonly found in police departments. The major factors relating to employee morale are identified and defined. The key theoretical approaches that have been considered regarding employee morale included Vroom's Expectancy Theory, Adam's Equity Theory, Maslow's Needs Hierarchy Theory, Herzberg's Two Factor Theory, and McGregor's Theory X and Theory Y.

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Keywords

Employee morale, Worker alienation, Organisational commitment, Job Satisfaction, Work motivation

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