Crisis management competencies: a university stakeholder perspective

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dc.contributor.authorPharaoh, Courtley D.
dc.contributor.authorVisser, Dirk
dc.date.accessioned2024-11-15T12:42:19Z
dc.date.available2024-11-15T12:42:19Z
dc.date.issued2024
dc.description.abstractSouth African universities faced an unforeseen crisis in the form of the #FeesMustFall (#FMF) movement. The executive management of the affected universities was criticized for how the crisis was handled. Due to the significant cost (over R1 billion) to the higher education sector, not just in fiscal losses, but the loss of life, the investment into crisis management would be justified. Crisis management is a business action that includes planning and organising to prepare for and to respond to threats to business activities. Reviewing the literature identified a void regarding the crisis management competencies needed by the Executive Management as perceived by stakeholders. This exploratory study made use of a mixed methodology research design. A self-administered questionnaire incorporating open-ended questions was used to identify and explore the competencies perceived by the stakeholders as important during times of crisis. Simple descriptive statistics were used to identify the top management competencies needed in a time of crisis as perceived by the stakeholders. This was compared with the findings in the literature. The study identified 10 management competencies perceived by stakeholders of which eight competencies are consistent with crisis management competencies found in the literature.
dc.identifier.citationPharaoh, C.D. and Visser, D.J., 2024. Crisis management competencies: A university stakeholder perspective. Journal of Contingencies and Crisis Management, 32(1), p.e12508.
dc.identifier.urihttps://doi.org/10.1111/1468-5973.12508
dc.identifier.urihttps://hdl.handle.net/10566/19697
dc.language.isoen
dc.publisherJohn Wiley and Sons Inc
dc.subject#FeesMustFall
dc.subject#Management competencies
dc.subjectCrisis
dc.subjectFORESTRY, AGRICULTURAL SCIENCES and LANDSCAPE PLANNING::Animal production::Animal nutrition and management
dc.subjectCrisis management competencies
dc.titleCrisis management competencies: a university stakeholder perspective
dc.typeArticle

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