Philosophiae Doctor - PhD (Information Management)

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    Exploring the access, usage and perceptions of ICT of women in marginalised communities in South Africa
    (University of the Western Cape, 2019) Pokpas, Carlynn; Craffert, Leona
    The experiences and perceptions of ICT access and usage by women in marginalised South African communities is sorely under researched. Where information from a gender-based perspective reflecting potential digital gender disparities exists, it is typically a statistical view of the ICT landscape (largely reflecting access). Exploration of the complex underlying socio-cultural factors affecting women’s ICT usage is under-represented. There is an urgent need to hear women’s own voices and perspectives on such intricate and often obscure subject matter. This research has aimed to bring traditionally overlooked perspectives to the fore by exploring the experiences and perceptions of women in marginalised South African communities regarding ICT access and usage. This qualitative study, guided by a feminist phenomenological perspective, focused on the individual lived experiences of twelve women living in three marginalised areas of the Western Cape of South Africa. Data were collected via semi-structured interviews and analysed through the Interpretative phenomenological analysis (IPA) approach. The findings showed that the women had strong attachments to ICT and had integrated it into their own individual contexts, to fit their needs and activities. ICT had been interwoven into various social, economic, educational, political, cultural, recreational and spiritual dimensions of life. A range of factors emerged as having influence on women’s digital participation. Some of the more significant barriers were digital skills and confidence, poor social support systems, affordability of ICT, awareness of personally beneficial opportunities, time constraints, resistance from a male partner and poor literacy. Additionally, the women lived in highly gendered environments, with sociallyconstructed gender norms, roles and identities, which had a strong influence on digital experiences and perceptions. This socio-cultural gender inequality was fundamental in the time constraints, and in the power dynamics and resistance women faced from male partners. Findings indicated that gender identities and traits disadvantage females in the digital context, for example ideas of femininity being viewed as conflicting with a perceived ‘dirty’ ICT field. Detrimental perceptions associating sophisticated ICT activity with males were reportedly prevalent in the communities and some of the women interviewed subscribed to the essentialist theory which considers men inherently better suited to technology. These findings have important implications for policies and practices in view of enhancing the digital inclusion of women in marginalised South African communities. Recommendations towards this end are outlined, specifically centred on gendersensitive approaches in the planning and implementation of digital inclusion initiatives.
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    Investigating design issues in e-learning
    (University of the Western Cape, 2009) Madiba, Ntimela Rachel Matete; Bytheway, Andy; Dept. of Information Systems; Faculty of Economics and Management Sciences
    The adoption of information technology as an aid to organisational efficiency and effectiveness has a long history in business and public administration, but its application to the processes of teaching and learning in education has been relatively limited. At the dawn of the new millennium this began to change, as educational institutions around the world began to experiment with new ideas for the use of information technology. This happened at the same time that commercial organisations began to realise that they themselves could - because of the availability of IT based systems - invest in educational services focused on their own needs. It was against this background that this research project set out to study how South African higher education has incorporated new learning technologies in the delivery of programmes. The study began by exploring the emerging patterns of the use of e-learning in South African higher education. This was to establish a broad understanding of how e-learning was incorporated into the core business of universities. As the study progressed interviews with both teaching and support staff provided course descriptions which were used to expose the kind of considerations that were made in designing, developing and delivering those courses. The main purpose of the study was to answer the question: what pedagogical considerations are necessary for successful course design when using e-learning? By placing the course descriptions on a continuum developed as a part of the conceptual framework in the study it was possible to analyse the course design features that emerged. The framework and its differentiated learning designs (LD1/2/3) can be used for both design and evaluation of courses and can facilitate the use of technology in enhancing teaching and learning.
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    eLearning adoption in Eastern and Southern African higher education institutions
    (University of the Western Cape, 2011) Njenga, James Kariuki; Fourie, Louis C.H.; Dept. of Information Sciences; Faculty of Economics and Management Sciences
    This research was undertaken to propose a model for eLearning adoption in Higher Education in Africa and to identify and empirically test measures to assess the model. The model identified eLearning, individual and organisational factors affecting eLearning adoption in higher education. eLearning factors were deemed to be aligned with the individual and organisational factors and therefore, the measurement of individual and organisational factors of eLearning adoption is essential in determining the current state, and future development that could enhance eLearning adoption in higher education. This study is a first attempt in Africa to define and present a conceptualization of an eLearning adoption framework. The framework is a combination of frameworks and models from various disciplines, including social psychology, information systems, anthropology, sociology, education, communication, marketing, management, geography, economics and cognitive psychology. These frameworks for eLearning adoption in Higher Education are synergised and contextualised in the study.
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    The use of computers among secondary school educators in the Western Cape Central Metropole
    (University of the Western Cape, 2010) Naicker, Visvanathan; Fourie, Louis C. H.; Dept. of Information Systems; Faculty of Economics and Management Sciences
    The use of computers in the classroom could allow both educators and learners to achieve new capabilities. There are underlying factors, however, that are obstructing the adoption rate of computer use for instructional purposes in schools. The study focused on these problems with a view to determining which critical success factors promote a higher adoption rate of computer usage in education. This study derived its theoretical framework from various technology adoption and educational models Methodology: The nature of the study required a . Furthermore, it investigated ways in which computer technology could enhance learning. mixed methods approach to be employed, making use of both quantitative and qualitative data. Two questionnaires, one for the educators and one for the principals of the schools were hand-delivered to 60 secondary schools. Exploratory factor analysis and various internal consistency measures were used to assess and analyse the data.Conclusion: Educationists and policy-makers must include all principals and educators when technological innovations are introduced into schools. All these role-players need to be cognisant of the implications if innovations are not appropriately implemented. Including the use of computers in educator training programs is important so that pre-service educators can see the benefits of using the computer in their own teaching.