Magister Commercii - MCom (IM) (Information Management)
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Item Factors Influencing the Adoption of Digital Technologies to Reduce Food Waste in Retail Supply Chain(University of the Western Cape, 2024) Mpa, Kagiso EltonDigital technologies are anticipated to revolutionize various work sectors and industries, including the retail supply chain. The adoption of these technologies offers numerous advantages, such as enhanced efficiency, cost reduction, better insights into production issues, and improved customer experiences. This research aims to identify the key factors influencing the adoption of digital technologies within the retail supply chain, with a particular focus on addressing food waste. The study employs the technology, organization, and environment (TOE) framework to construct an alternative conceptual model by examining thirteen contextual factors. A positivist paradigm approach was adopted to test the conceptual framework’s hypotheses against observations gathered using a survey questionnaire, of which the analysis followed a quantitative and deductive approach. The study results show that complexity, compatibility, cost, size, expertise, and competitive pressure positively influence the adoption, appropriation, and use of digital technologies in the retail supply chain. This study adds to a deeper understanding of factors influencing the use of digital technologies in retail supply chain operations.Item Investigating factors that hinder the adoption and use of primary healthcare information systems (phcis) in the western cape of South Africa(University of the Western Cape, 2021) Nkwenkwezi, Masibonge Emmanuel; Jantjies, MmakiIn the past, the Western Cape Department of Health had no formal or technologically enabled system for patient administration. This resulted in an administrative burden, increased waiting times for patients and doctors who needed results back from other sections, and missing patient files within the community health institutions such as clinics and hospitals. The Primary Healthcare Information System (PHCIS) was developed to solve this problem. However, it was later discovered that even though the PHCIS had been installed across the Western Cape clinics, there was a limited adoption and use of the PHCIS. Hence, the aim of this study was to investigate the factors that hinder the adoption and use of PHCIS by healthcare workers in the public healthcare clinics in the Khayelitsha sub-district in the Western Cape Province