Magister Commercii - MCom (IM) (Information Management)
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Browsing by Author "Chigada, Joel"
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Item Factors affecting adoption of IoT technology in the supply chain: A case of a clothing retailer in the Western Cape(University of the Western Cape, 2023) Styer, Garth; Chigada, JoelThe retail industry in South Africa (SA) is very competitive and the Western Cape is no exception. In such a competitive retail environment, innovation is often key to a competitive advantage and growth in the business. To that end, the organisation may consider to leverage Internet of Things, or IoT technology to provide a competitive edge. A recurring problem that organisations experience when considering this type of technology adoption, is lack of understanding, and poor appreciation of the ways that IoT technology may be used in Supply Chain Management (SCM). Management’s lack of understanding of the factors that affect technology adoption (on the supply chain processes) may furthermore result in failure to harness the technology for a competitive advantage.Item Measuring Information Systems value against organisational performance: A case study of a South African retailer(University of the Western Cape, 2022) Julius, Clive; Chigada, JoelOrganisations’ increased dependency on technology in general and retailers in particular, is changing how businesses and people operate and communicate. This has amplified the need to make better choices to increase the benefits from information and communication technology investments. As such, the economic evaluation of the business value of information systems (BVIS) against organisational performance has become a business imperative but to do this effectively, organisations must be presented with an appropriate framework. Research shows that organisations have historically struggled to measure the BVIS because of the multiple challenges that hinder effective measurement.