Information Systems evaluation in Ghanaian academic Libraries using DandM IS success model
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Date
2021
Authors
Journal Title
Journal ISSN
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Publisher
University of Nebraska-Lincoln
Abstract
The use of Information Systems (ISs) has been widely accepted and proven to increase the service quality in many organizations. Academic libraries have embraced the use of ISs and have implemented them to perform different activities. The efficient utilization and
management of ISs in libraries will help libraries to derive maximum benefit from adopted ISs. The researchers therefore used the DeLone and McLean IS success theory to determine the impact of IS management on the quality of the IS and the use of the IS. The researchers solicited responses using questionnaire from all the staff members who use any electronic system in libraries that were purposively selected. The research revealed that the management of ISs affects the quality thereof. Quality of ISs affects use, and use affects the benefits gained from use.
Description
Keywords
DandM IS success model, Information system, system evaluation, academic libraries, information systems management
Citation
Ocloo, Patience Emefa Dzandza Dr. and King, Lizette Dr., "Information Systems Evaluation in Ghanaian Academic Libraries Using DandM IS Success Model" (2021). Library Philosophy and Practice (e-journal). 6369