Spotless white apron, labour-stained coat: an exploration of the way tacit and explicit learning artefacts are used by help desk consultants

dc.contributor.advisorOmar, Rahmat
dc.contributor.authorNadler-Nir, Rudy
dc.contributor.otherFaculty of Education
dc.date.accessioned2013-07-10T08:53:19Z
dc.date.accessioned2024-05-28T11:08:53Z
dc.date.available2007/04/18 12:10
dc.date.available2007/04/18
dc.date.available2013-07-10T08:53:19Z
dc.date.available2024-05-28T11:08:53Z
dc.date.issued2005
dc.descriptionMagister Philosophiae - MPhilen_US
dc.description.abstractThis research set out to explore cognitive processes involved in learning among help desk consultants, both apprentices and experts.en_US
dc.description.countrySouth Africa
dc.identifier.urihttps://hdl.handle.net/10566/15708
dc.language.isoenen_US
dc.publisherUniversity of the Western Capeen_US
dc.rights.holderUniversity of the Western Capeen_US
dc.subjectOrganizational learningen_US
dc.subjectCognitive apprenticeshipen_US
dc.subjectEmployeesen_US
dc.subjectTrainingen_US
dc.titleSpotless white apron, labour-stained coat: an exploration of the way tacit and explicit learning artefacts are used by help desk consultantsen_US
dc.typeThesisen_US

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