Informal repairers and refurbishers of electrical and electronic products in the South African township economy

Abstract

This exploratory study investigates the largely unexamined role of 832 informal repairers and refurbishers of electrical and electronic products within 11 cities and towns in South Africa’s e-waste value chain. Positioned within the circular economy framework, which emphasizes reuse, recovery, and recycling, repairing and refurbishment, this research explored the role and activities of these informal workers, as part of the township economy. The data was collected using a questionnaire and containing quantitative and qualitative clarification questions. Qualitative narrative data were thematically analysed using AtlasTi. Quantitative data were analysed with IBM SPSS Statistics (Version 29) and Microsoft Excel. Findings reveal that, despite their social, economic and environmental contributions to the sustainability of the cities and towns, repairers face challenges related to limited access to funding, tools, adequate spaces, and regulatory support. This study underscores the need for contextually sensitive interventions that provide financial, infrastructural, and training support, without compromising township norms.