Text, voice-notes, and Emojis: Exploring the use of WhatsApp as a responsive research method for qualitative studies
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Date
2022
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Western Cape
Abstract
Unprecedented times are upon us and the need for ethically responsive online research methods is increasing exponentially. Currently, literature is showing that previously frowned upon methods such as the use of social media continue to offer solutions to traditional research challenges in times of COVID-19 and beyond. This paper describes how the features of WhatsApp were used to respond to the needs of geographically dispersed, working study participants. Tronto’s Ethics of Care framework is employed as a lens to place emphasis on the elements of care this emerging method offers.
Description
Keywords
WhatsApp, Social media, Higher education, Covid-19, Public health
Citation
Mwanda, Z. (2022). Text, voice-notes, and Emojis: Exploring the use of WhatsApp as a responsive research method for qualitative studies. Critical Studies in Teaching and Learning,10(1), 78-92. 10.14426/cristal.v10i1.423