Workplace Learning: Understanding financial sector institutions as learning environments

dc.contributor.advisorOmar, Rahmat
dc.contributor.authorNdlebe, Pamella Panphilla
dc.date.accessioned2019-09-02T08:49:04Z
dc.date.accessioned2024-05-28T10:26:01Z
dc.date.available2019-09-02T08:49:04Z
dc.date.available2024-05-28T10:26:01Z
dc.date.issued2019
dc.descriptionMagister Educationis (Adult Learning and Global Change) - MEd(AL)en_US
dc.description.abstractThe objective of the research is to understand the learning affordances offered at Insure Company, a large financial sector institution in South Africa and to explore how employees exercise their agency in responding to these opportunities for learning. The study draws on the concept of co-participation (Billett, 2004: 03) to explore how learning at work is shaped through learning affordances in the workplace on the one hand and engagement with these learning affordances on the other. Drawing on data gathered through interviews and analysis of company policies, this case study discusses how employees learn to perform their roles competently, how they access guidance and support from peers and more experienced colleagues and how they respond to these opportunities for learning. It also discusses the factors which enable or constrain their learning and agency. The research confirms that negative perceptions of workplace learning - as informal, unplanned, unstructured, limited to particular contexts and not transferable - are inaccurate. It supports the argument that there should be a clear understanding about how learning proceeds in workplaces and how best that learning should be organised. It is hoped that this case study makes a useful contribution towards developing such an understanding.en_US
dc.identifier.urihttps://hdl.handle.net/10566/15425
dc.language.isoenen_US
dc.publisherUniversity of the Western Capeen_US
dc.rights.holderUniversity of the Western Capeen_US
dc.subjectWorkplace learningen_US
dc.subjectLearning environmentsen_US
dc.subjectAgencyen_US
dc.subjectCo-participationen_US
dc.subjectLearning affordancesen_US
dc.titleWorkplace Learning: Understanding financial sector institutions as learning environmentsen_US

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