Factors affecting consumer acceptance and use of mobile delivery applications in South Africa

Simple item page
dc.contributor.authorMusakwa, Isabel S.
dc.contributor.authorPetersen, Fazlyn
dc.date.accessioned2023-05-08T10:31:01Z
dc.date.available2023-05-08T10:31:01Z
dc.date.issued2023
dc.description.abstractDuring the 2020 global coronavirus (COVID-19) outbreak, mobile delivery applications flourished, facilitating consumer access to groceries. Research has shown, however, that usage remains low in developing countries such as South Africa. This research identifies factors that affect the acceptance and use of a mobile delivery application. It provides recommendations for application designers to improve application functionality and usability and for retailers to better understand customer needs.en_US
dc.identifier.citationMusakwa, I. S., & Petersen, F. (2023). Factors affecting consumer acceptance and use of mobile delivery applications in South Africa. South African Journal of Information Management, 25(1), a1585. https://doi.org/10.4102/sajim.v25i1.1585en_US
dc.identifier.issn1560-683X
dc.identifier.urihttps://doi.org/10.4102/sajim.v25i1.1585
dc.identifier.urihttp://hdl.handle.net/10566/8893
dc.language.isoenen_US
dc.publisherAOSISen_US
dc.subjectWorld Health Organization (WHO)en_US
dc.subjectCovid-19en_US
dc.subjectPublic healthen_US
dc.subjectLabour marketen_US
dc.subjectShoppingen_US
dc.titleFactors affecting consumer acceptance and use of mobile delivery applications in South Africaen_US
dc.typeArticleen_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
musakwa_factors affecting consumer acceptance_2023.pdf
Size:
742.15 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Research Articles (Information Systems)