Browsing by Author "Pillay, Rubin"

Now showing 1 - 3 of 3
  • Thumbnail Image
    Item
    The adoption of electronic data interchange among small to medium enterprise suppliers to a large distribution center in South Africa
    (University of the Western Cape, 2006) Naicker, Visvanathan; Pillay, Rubin; Mansfield, Glen; Dept. of Management; Faculty of Economics and Management Sciences
    Electronic Data Interchange (EDI) plays an important role in improving organizational competitiveness. Information technology has been instrumental in integrating functional areas within and outside firms. This research used empirical evidence to evaluate the state of EDI in the in the willingness of SME's to connect electronically to a large distribution centre in South Africa. Furthermore, it investigated the EDI adoption rate from the viewpoint of a small business. Many such businesses feel coerced by larger trade partners to adopt EDI or lose the customer.
  • Thumbnail Image
    Item
    Managerial competencies of hospital managers in South Africa: a survey of managers in the public and private sectors
    (BMC, 2008) Pillay, Rubin
    South Africa has large public and private sectors and there is a common perception that public sector hospitals are inefficient and ineffective while the privately owned and managed hospitals provide superior care and are more sustainable. The underlying assumption is that there is a potential gap in management capacity between the two sectors. This study aims to ascertain the skills and competency levels of hospital managers in South Africa and to determine whether there are any significant differences in competency levels between managers in the different sectors. A survey using a self administered questionnaire was conducted among hospital managers in South Africa. Respondents were asked to rate their proficiency with seven key functions that they perform. These included delivery of health care, planning, organizing, leading, controlling, legal and ethical, and self-management. Ratings were based on a five point Likert scale ranging from very low skill level to very high skill level.
  • Thumbnail Image
    Item
    Work satisfaction and retention strategies of medical doctors in the South African public health sector
    (2010) Tokosi, Oluwagbemiga Oladele; Pillay, Rubin
    One of the fundamental problems facing the South African public healthcare sector is motivation and retention of the healthcare practitioners. Medical doctors in particular, tend to leave the public sector for the private sector, rural settlements for the urban settlements, the Republic of South Africa for other countries or entirely leaving the healthcare industry. This study seeks to identify the factors that contribute to work satisfaction or dissatisfaction of doctors in the South African public health sector as well as bringing forth strategies that are important in retaining medical doctors in the sector. A cross-sectional survey using self-administered pre-tested questionnaires was mailed to 1000 randomly selected medical doctors in the public health sector of South Africa to get their opinions. Appropriate statistical tools were then used to interpret the findings. A total of 135 medical doctors participated in this study. The medical doctors identified lack of participation in management as the major factor hampering work satisfaction in the public sector. Pay and workload were also identified as the other leading factors to doctors’ dissatisfaction. Significant relationships with patients were found as motivators to doctors’ satisfaction. On retaining medical doctors, the respondents indicated a great need for improvement on the current working conditions and such improvements including the recognition of doctors in the workplace as well as their promotion.Discrimination and inadequate remuneration were leading factors for doctors not willing to be retained in the public sector Medical doctors are essential to the efficient delivery of health care in South Africa and an unending conflict between them and their management imposes a great risk to the future of the South African health care. It is therefore imperative for healthcare managers to address those factors that are appearing to be obstacles to job satisfaction and at the same time capitalizing on the identified retention factors in their management strategies.