Managerial competencies of hospital managers in South Africa: a survey of managers in the public and private sectors
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Date
2008
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
BMC
Abstract
South Africa has large public and private sectors and there is a common perception
that public sector hospitals are inefficient and ineffective while the privately owned and managed
hospitals provide superior care and are more sustainable. The underlying assumption is that there
is a potential gap in management capacity between the two sectors. This study aims to ascertain
the skills and competency levels of hospital managers in South Africa and to determine whether
there are any significant differences in competency levels between managers in the different
sectors. A survey using a self administered questionnaire was conducted among hospital
managers in South Africa. Respondents were asked to rate their proficiency with seven key
functions that they perform. These included delivery of health care, planning, organizing, leading,
controlling, legal and ethical, and self-management. Ratings were based on a five point Likert scale
ranging from very low skill level to very high skill level.
Description
Keywords
Private sector, Public sector, Medical Tourism, Health care management, South Africa
Citation
Pillay, R. (2008). Managerial competencies of hospital managers in South Africa: a survey of managers in the public and private sectors. Human Resources for Health, 6, 4. https://doi.org/10.1186/1478-4491-6-4