Research Reports (Information Systems)

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Browsing by Author "Petersen, Fazlyn"

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    Impact of culture on the adoption of diabetes self-management applications: Cape flats, South Africa
    (ifip, 2021) Petersen, Fazlyn
    Diabetes is a global health problem with a high mortality rate. The research indicates low levels of technology use amongst diabetic patients in low socioeconomic environments and minority groups. We posit that the culture of patients is a potential reason for the low adoption and use of technology. However, research on the proliferation of culture at an individual level is limited. Therefore, this paper assessed the influence of culture on mobile application adoption and use amongst diabetic patients in the Cape Flats, South Africa. This study used key constructs from the Theory of Planned Behaviour (TPB) and Hofstede’s cultural dimensions. It was analysed using survey data from 439 respondents using purposive sampling. It was found that the dimensions of Hofstede and the Theory of Planned Behaviour can identify how culture influences mobile application adoption of diabetic patients in the geographical Cape Flats area. However, this research indicates a stronger relationship between culture and diabetes self-management activities than culture and the adoption of mobile applications.
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    The role of culture in the adoption of mobile applications for the self‑management of diabetes in low resourced urban communities
    (Springer, 2022) Jacobs‑Basadien, Mariam; Pather, Shaun; Petersen, Fazlyn
    Diabetes mellitus has been documented as a global health problem with a high mortality rate. In the current digital age, the use of technology to overcome such health problems in pursuance of Sustainable Development Goal 3 is widely recognised. The increased penetration of mobile devices provides one avenue to support the self-management of conditions such as diabetes. As a first step towards this, individuals have to first accept and use the technology. However, the literature indicates low levels of technology use amongst diabetic patients with low socio-economic indicators. We posit that the culture of patients is a contributory factor for the low acceptance and use of technology. This study assessed how culture influences mobile health (m-health) acceptance among diabetic patients from low-resourced urban communities through semi-structured interviews. The theoretical model that was used as a lens for the investigation comprised a juxtaposition of Hofstede's cultural dimensions and the Unified-Theory of Acceptance and Use of Technology 2 (UTAUT2).