Perceptions and satisfaction of caregivers regarding rehabilitation services from selected rehabilitation centres in the Western Cape
Loading...
Date
2018
Journal Title
Journal ISSN
Volume Title
Publisher
AOSIS
Abstract
BACKGROUND: Understanding caregivers’ views on rehabilitation services is important as it
may assist in informing healthcare services and patient management.
OBJECTIVES: The aim of this study was to explore caregivers’ perceptions and satisfaction
regarding rehabilitation services in the Western Cape, South Africa, and to inform clinical
practice and policy in this emerging field.
METHOD: This study used a descriptive, qualitative design using in-depth interviews with
conveniently selected participants. Interviews were conducted with 13 caregivers of patients
with: amputations (3), cerebrovascular accidents (5) and neuromuscular disorders (5).
Thematic content analysis was conducted with the transcripts.
RESULTS: Four key themes emerged, which were (1) financial difficulties, (2) caregiver and
therapist relationships, (3) facility management and (4) caregiver experience with service
delivery.
CONCLUSION: Based on the participants’ feedback, the rehabilitation services seem to be meeting
the basic rehabilitation needs of the patients; however, the needs of the caregivers require
attention.
Description
Keywords
Caregivers, Rehabilitation services, Healthcare services, Patient management
Citation
Mlenzana, N.B. et al. (2018). Perceptions and satisfaction of caregivers regarding rehabilitation services from selected rehabilitation centres in the Western Cape. African Journal of Disability, 7(0): a415.