Perceptions and experiences of health care workers on the use of electronic medical records at two health centres in Livingstone, Zambia
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Date
2017
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Western Cape
Abstract
Health information systems (HIS) have much to offer in managing healthcare
costs and in improving the quality of care for patients. However, the adoption of HIS can cause
problems to health professionals in terms of efficiency as well as to the entire health
organization in terms of acceptability and adaptability. The development of a national
Information and Communication Technology (ICT) policy in Zambia was initiated in 2001
through an extensive consultation process which involved academics and civil society
organizations. The aim of using ICT is to improve the quality of health service delivery at local
levels. Maramba and Mahatma Gandhi Clinics are the largest primary health care (PHC) clinics
in Livingstone and have been prioritized for the implementation of an electronic medical record
(EMR) system.
The current study explored health care workers' perceptions and experiences of the use of ICTbased
EMR and factors that could determine acceptability of EMR at Maramba and Mahatma
Gandhi clinics to feed into future program improvement.
Description
Magister Commercii (Information Management) - MCom(IM)
Keywords
Electronic medical records, Medical records, Healthcare workers, Livingstone, Zambia, Health Information Systems (HIS)