Challenges for the adoption of ICT for diabetes selfmanagement in South Africa
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Date
2019
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Western Cape
Abstract
The increasing disease burden in developing countries inhibits the provision of quality
care to citizens. However, the increased availability of information communication
and technology (ICT) tools makes this a viable option for inclusion in primary health
care. Even so, barriers are impeding the successful adoption and usage of ICT tools
in health care contexts. This research focuses on one such context to identify the
challenges and barriers for the adoption of ICT tools for diabetes self‐management
in the Western Cape province of South Africa.
The extended technology acceptance model (TAM) and four factors (educational,
technological, economic, and sociocultural factors) were identified as a basis for
investigation. Evidence was gathered from a sample of 131 diabetic patients using
semistructured interviews. These factors, together with TAM constructs, explore
how patients interact with ICT and their attitudes towards the use of ICT for diabetes
self‐management. The results indicate that all four factors form barriers to ICT adoption
for diabetes self‐management. These findings provide a basis to inform how
future interventions at the primary health care level may be developed to overcome
the identified barriers in efforts to integrate ICT tools into diabetic patients' daily selfmanagement
routines.
Description
Keywords
Technology acceptance model (TAM), Mobile health, Information communication and technology for development (ICT4D), Electronic health
Citation
Petersen, F. Brown, A. Pather, S. Tucker, W.D. (2019). Challenges for the adoption of ICT for diabetes self management in South Africa. E J Info Sys Dev Countries. September. DOI: 10.1002/isd2.12113