Dealing with non-compliant, abusive or aggressive patients in dental practice

dc.contributor.authorNaidoo, Sudeshni
dc.date.accessioned2018-05-23T07:19:21Z
dc.date.available2018-05-23T07:19:21Z
dc.date.issued2016
dc.description.abstractThere is increasing concern as to how health professionals respond to patients who are considered non-compliant, abusive or difficult. What are their responsibilities to the patient? What are their responsibilities to other patients and staff? Can the patient be refused treatment? What are the responsibilities that providers, as employers, have in relation to staff who might be treating violent or non-compliant patients? What are the competing rights and responsibilities of patients and of the dental provider? Are the above questions influenced by the threat posed by the patient to the safety of staff and other patients? There are many instances in daily practice where patient behaviour, while being difficult and emotive, is not necessarily wrong or inappropriate in the context of the service being provided and the circumstances relating to their particular dental condition. This paper discusses issues relating to circumstances where serious issues arise regarding the behaviour of persons receiving dental treatment in the context where such behaviour is clearly inappropriate, aggressive or violent.en_US
dc.description.accreditationDHET
dc.identifier.citationNaidoo, S. (2016). Dealing with non-compliant, abusive or aggressive patients in dental practice. South African Dental Journal, 71(5): 232 - 233en_US
dc.identifier.issn0375-1562
dc.identifier.urihttp://hdl.handle.net/10566/3722
dc.language.isoenen_US
dc.privacy.showsubmitterFALSE
dc.publisherSouth African Dental Associationen_US
dc.rightsThis file may be freely used for educational uses. No commercial reproduction or distribution of this file is permitted without written permission of the South African Dental Association (SADA). Note that the SADA retains all intellectual property rights in the article.
dc.status.ispeerreviewedTRUE
dc.subjectHealth professionalsen_US
dc.subjectPatientsen_US
dc.subjectNon-complianten_US
dc.subjectResponsibilities to patienten_US
dc.titleDealing with non-compliant, abusive or aggressive patients in dental practiceen_US
dc.typeArticleen_US

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