Social support for digital inclusion: Towards a typology of social support patterns

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dc.contributor.authorVan Audenhove, Leo
dc.contributor.authorAsmar, Axelle
dc.contributor.authorMariƫn, Ilse
dc.date.accessioned2021-01-11T10:33:31Z
dc.date.available2021-01-11T10:33:31Z
dc.date.issued2020
dc.description.abstractThis article contributes to a better understanding of patterns of social support in relation to digital inequalities. Based on an extensive qualitative study, the diversity of support networks and supports seeking patterns are unveiled. A typology of six patterns of help-seeking is presented and described: The support-deprived, the community-supported, the supported through substitution, the network-supported, the vicarious learners, and the self-supported. The article also critically engages with the often unnuanced academic literature on social support. The research and the typology reveal that the quality of support, as well as the availability of potential or actual support, is not only influenced by socio-economic factors. Rather, the strength of the relationship and the level of intimacy between individuals is an important predictor of support-seeking. As such, this article shows that mechanisms of in/exclusion are highly social, as they entail a diversity of formal and informal support-seeking patterns, which in turn have an important influence on the adoption and use of digital media.en_US
dc.identifier.citationVan Audenhove, L. et al. (2020). Social support for digital inclusion: Towards a typology of social support patterns. Social Inclusion, 8(2), 138-150en_US
dc.identifier.issn2183-2803
dc.identifier.uri10.17645/si.v8i2.2627
dc.identifier.urihttp://hdl.handle.net/10566/5632
dc.language.isoenen_US
dc.publisherCogitatio Pressen_US
dc.subjectAge typologyen_US
dc.subjectDigital inclusionen_US
dc.subjectDigital inequalitiesen_US
dc.subjectInternet useen_US
dc.subjectSocial inclusionen_US
dc.titleSocial support for digital inclusion: Towards a typology of social support patternsen_US
dc.typeArticleen_US

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