Granny gets smarter but junior hardly notices
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Date
2016
Journal Title
Journal ISSN
Volume Title
Publisher
College of Communication and Information
Abstract
To ensure that university computing students are sensitized to the needs of
diverse user groups, a course project was designed to allow students to get a
realistic understanding of the needs and abilities of the older mobile phone
user. Over a three year period different student cohorts interviewed these
users to assess their experience with mobile phones. It was found that
students were generally dismissive of the cognitive abilities of the older
mobile phone user. However the yearly snapshot revealed that the older
user’s abilities improved year on year. Being prepared to understand all
user groups is an essential skill that should be acquired by future interface
designers.
Description
Keywords
User groups, Older mobile phone user, Interface designers
Citation
Blignaut, R. et al. (2016). Granny gets smarter but junior hardly notices. The Journal of Community Informatics, 12(3), 159—172