The impact of legal process outsourcing in South Africa
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Date
2020
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Western Cape
Abstract
Legal Process Outsourcing (LPO), the act of sending legal work to an offshore
destination or onshore to another location within the same country by a law firm or
legal department to a legal outsourcing company, has steadily grown to become a
billion dollar industry, transforming the legal landscape from the traditional law firm
set up and firmly entrenching itself as a valued accessory to any law firm vying for
success. The integration of the LPO business model arguably offers lower labour
costs, 24-hour service delivery and direct access to a pool of professional lawyers
specialising in a multitude of disciplines
Description
Doctor Legum - LLD
Keywords
South Africa, Legal process outsourcing, Regulatory framework, Ethical practice, Legal framework