User interfaces for communication bridges across the digital divide

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dc.contributor.authorBlake, Edwin H.
dc.contributor.authorTucker, William David
dc.date.accessioned2014-03-13T14:05:15Z
dc.date.available2014-03-13T14:05:15Z
dc.date.issued2006
dc.description.abstractConnecting people across the Digital Divide is as much a social effort as a technological one. We are developing a community-centred approach to learn how interaction techniques can compensate for poor communication across the Digital Divide. We have incorporated the lessons learnt regarding Social Intelligence Design in an abstraction and device called the SoftBridge. The Soft- Bridge allows communication to flow from endpoints through adapters, getting converted if necessary, and out to destination endpoints. Field trials are underway with two communities in South Africa, disadvantaged Deaf users and an isolated rural community. Initial lessons learned show that we have to design user interfaces that allow users to understand and cope with delay. We also learned that social concerns are often more important the technical issues in designing such systems.en_US
dc.description.accreditationWeb of Scienceen_US
dc.description.sponsorshipTelkom, Siemens, Cisco, THRIP, NRFen_US
dc.identifier.citationBlake, E. H., & Tucker, W. D. (2006). User interfaces for communication bridges across the digital divide. AI & Society, 20(2): 232–242en_US
dc.identifier.issn0951-5666
dc.identifier.urihttp://hdl.handle.net/10566/1054
dc.language.isoenen_US
dc.privacy.showsubmitterFALSE
dc.publisherSpringer-Verlagen_US
dc.rightsAuthor post-print of article published by Springer.
dc.source.urihttp://dx.doi.org/10.1007/s00146-005-0018-1
dc.status.ispeerreviewedTRUE
dc.subjectCommunity-centred designen_US
dc.subjectDigital divideen_US
dc.subjectInformation societyen_US
dc.subjectMultimodalen_US
dc.subjectUser interfaceen_US
dc.subjectUser-centred designen_US
dc.titleUser interfaces for communication bridges across the digital divideen_US
dc.typeArticleen_US

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