Developing a cybersecurity framework for commercial banks in South Africa

dc.contributor.advisorChigada, Joel
dc.contributor.authorMphahlele, Tlhologelo
dc.date.accessioned2024-04-12T11:23:02Z
dc.date.accessioned2024-05-03T09:06:33Z
dc.date.available2024-04-12T11:23:02Z
dc.date.available2024-05-03T09:06:33Z
dc.date.issued2024
dc.descriptionPhilosophiae Doctor - PhDen_US
dc.description.abstractCybersecurity has emerged as a significant concern for organisations and the Information Communication Technology (ICT) domain during recent decades. An increase in the number of cyber threats and cyber-attacks has been observed recently, and an even sharper increase was noticed during the worldwide coronavirus (COVID-19) pandemic outbreak. Simultaneously, the complexity of the cyber-attacks being executed by threat actors has increased, and the scope and geographical location of the targets of threat actors have also widened to include critical infrastructure in all corners of the world. Commercial banks in South Africa have not been spared. This is because financial institutions are seen as valuable targets by cybercriminals and communicators of advanced persistent threats (APT) due to the nature of their business and the vast amounts of data they store. The study proposed a conceptual Cybersecurity Framework for Commercial Banks in South Africa. It proposed this by identifying the factors impeding commercial banks from developing their frameworks due to the challenges faced by the banks regarding cybersecurity from a South African perspective. The factors were identified using a mixed methods approach, with qualitative data collection facilitated through interviews with professionals within the banking domain in South Africa and quantitative data collected using a survey distributed to IT, risk, compliance, and governance professionals in commercial banks. The study identified seven factors contributing to establishing a cybersecurity framework for commercial banks. By addressing these factors, some of the challenges experienced by commercial banks regarding cybersecurity in the country can be addressed, which will improve the security posture of the organisations, internally and externally.en_US
dc.identifier.urihttps://hdl.handle.net/10566/12734
dc.language.isoenen_US
dc.publisherUniversity of the Western Capeen_US
dc.rights.holderUniversity of the Western Capeen_US
dc.subjectcommercial banksen_US
dc.subjectcybersecurity frameworken_US
dc.subjectSouth Africaen_US
dc.subjectcybercriminalsen_US
dc.subjectcovid-19en_US
dc.titleDeveloping a cybersecurity framework for commercial banks in South Africaen_US

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