Making sense of the information seeking process of undergraduates in a specialised university: revelations from dialogue journaling on WhatsApp messenger

dc.contributor.authorKrubu, Dorcas Ejemeh
dc.contributor.authorZinn, Sandy
dc.contributor.authorHart, Genevieve
dc.date.accessioned25/07/2018 10:49
dc.date.available25/07/2018 10:49
dc.date.issued2017
dc.description.abstractAIM/PURPOSE The research work investigated the information seeking process of undergraduates in a specialised university in Nigeria, in the course of a group assignment. BACKGROUND Kuhlthau�s Information Search Process (ISP) model is used as lens to reveal how students interact with information in the affective, cognitive and physical realms. METHODOLOGY Qualitative research methods were employed. The entire seventy-seven third year students in the Department of Petroleum and Natural Gas and their course lecturer were the participants. Group assignment question was analysed using Bloom�s Taxonomy while the information seeking process of the students was garnered through dialogue journaling on WhatsApp Messenger. CONTRIBUTION The research explicates how students� information seeking behaviour can be captured beyond the four walls of a classroom by using a Web 2.0 tool such as WhatsApp Messenger FINDINGS The apparent level of uncertainty, optimism, and confusion/doubt common in the initiation, selection, and exploration phases of the ISP model and low confidence levels were not markedly evident in the students. Consequently, Kuhlthau�s ISP model could not be applied in its entirety to the study�s particular context of teaching and learning due to the nature of the assignment. RECOMMENDATIONS FOR PRACTITIONERS The study recommends that the Academic Planning Unit (APU) should set a benchmark for all faculties and, by extension, the departments in terms of the type/scope and number of assignments per semester, including learning out-comes. RECOMMENDATION FOR RESEARCHERS Where elements of a guided approach to learning are missing, Kuhlthau�s ISP may not be employed. Therefore, alternative theory, such as Theory of Change could explain the poor quality of education and the type of intervention that could enhance students� learning. IMPACT ON SOCIETY The ability to use emerging technologies is a form of literacy that is required by the 21st century work place. Hence, the study demonstrates students� adaptation to emerging technology. FUTURE RESEARCH The study is limited to only one case site. It would be more helpful to the Nigerian society to have this study extended to other universities for the purpose of generalisation and appropriate intervention.en_US
dc.identifier.citationKrubu, D.E. et al. (2017). Making sense of the information seeking process of undergraduates in a specialised university: revelations from dialogue journaling on WhatsApp messenger. Interdisciplinary Journal of e-Skills and Lifelong Learning, 13: 19 - 36.en_US
dc.identifier.issn2375-2092
dc.identifier.urihttps://doi.org/10.28945/3640
dc.identifier.urihttps://hdl.handle.net/10566/3909
dc.language.isoenen_US
dc.privacy.showsubmitterFALSE
dc.publisherInformaing Science Instituteen_US
dc.rights(CC BY-NC 4.0) This article is licensed it to you under a Creative Commons Attribution-NonCommercial 4.0 International License. When you copy and redistribute this paper in full or in part, you need to provide proper attribution to it to ensure that others can later locate this work (and to ensure that others do not accuse you of plagiarism). You may (and we encourage you to) adapt, remix, transform, and build upon the material for any non-commercial purposes. This license does not permit you to use this material for commercial purposes.
dc.status.ispeerreviewedTRUE
dc.subjectInformation seeking processen_US
dc.subjectInformation seekingen_US
dc.subjectDialogue journalingen_US
dc.subjectGroup assignmenten_US
dc.titleMaking sense of the information seeking process of undergraduates in a specialised university: revelations from dialogue journaling on WhatsApp messengeren_US
dc.typeArticleen_US

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