Unmasking community trust issues in rural field work

dc.contributor.authorUfitamahoro, Marie Josée
dc.contributor.authorVenter, Isabella M.
dc.contributor.authorTucker, William David
dc.contributor.authorRey-Moreno, Carlos
dc.date.accessioned2014-06-30T13:52:00Z
dc.date.available2014-06-30T13:52:00Z
dc.date.issued2013
dc.description.abstractThe principal objective of this paper is to describe the au thor's fieldwork and research in a remote rural area of South Africa, where a Village Telco is deployed to provide Voice over Internet Protocol on a wireless mesh network. The users' social environment was evaluated to understand trust issues associated with the adoption of the network. Qualita-tive measures such as contextual inquiry, participant obser-vation, focus group and individual interviews were used during data collection. Focus group discussions were held with community members involved with the planning of ways in which to sustain the network. Involving the community gave them a sense of commitment and ownership of the network. To maintain the network, different solutions were proposed. One of these was a billing system for the use of the network. This will be designed to meet users' needs and should also be transparent so that the community will trust it. A prototype is being developed, with input from the community, using open source software to address their requirements.en_US
dc.description.accreditationWeb of Scienceen_US
dc.description.sponsorshipTelkom, Cisco, Aria Technologies, THRIPen_US
dc.identifier.citationUfitamahoro, M. J., et al. (2013). Unmasking community trust issues in rural field work. In Proc. 4th Annual Symposium on Computing for Development (ACM DEV-4). Cape Town, South Africa, Article 23en_US
dc.identifier.isbn978-1-4503-2558-5
dc.identifier.urihttp://hdl.handle.net/10566/1109
dc.language.isoenen_US
dc.privacy.showsubmitterFALSE
dc.publisherACMen_US
dc.rightsCopyright ACM. This file may be freely used for educational purposes, as long as it is not altered in any way. Acknowledgement of the authors and the source is required.
dc.source.urihttp://dx.doi.org/10.1145/2537052.2537075
dc.source.urihttp://dev4.acmdev.org/
dc.status.ispeerreviewedTRUE
dc.subjectDesignen_US
dc.subjectEconomicsen_US
dc.subjectHuman factorsen_US
dc.titleUnmasking community trust issues in rural field worken_US
dc.typeConference Proceedingsen_US

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