Community-driven initiatives for the social sustainability of e-centres in the Western Cape
| dc.contributor.author | Sigwadi, Vuyiswa P. | |
| dc.contributor.author | Njenga, James K. | |
| dc.date.accessioned | 2025-09-26T11:28:31Z | |
| dc.date.available | 2025-09-26T11:28:31Z | |
| dc.date.issued | 2024 | |
| dc.description.abstract | E-centres ensure digital inclusion by providing access to information and communication technologies to disadvantaged communities. E-centres face sustainability challenges in their operations, which hamper their digital inclusion agenda. Literature was reviewed to identify factors that contribute to sustainability. A few case studies were evaluated to identify factors contributing to their success or failure. The study seeks to understand how community-driven initiatives can ensure the sustainability of an e-centre, using the six dimensions of social capital theory from (Grootaert, Narayan, Jones, & Woolcock, 2004) to guide the research using a qualitative research approach for data collection with semi-structured interviews as the instrument. E-centre managers, development leaders and e-centre users were interviewed from three e-centres in the Western Cape. The philosophical approach that informed the study is interpretivism as the research paradigm. A purposive sample method was used. The (Miles & Huberman, 1994) model was used to guide the data analysis process, a combination of inductive and theoretical thematic analysis used for analysis. Key findings from the study were the importance of stakeholder relationships, the running of ecentres and the influence e-centres have on communities. Regarding stakeholder relationships, it was noted that relationships amongst the various stakeholders of an e-centre have an impact on the success of the e-centre. In cases where care is not taken to foster the relationships, the e-centres suffer | |
| dc.identifier.citation | N/A | |
| dc.identifier.uri | https://hdl.handle.net/10566/20976 | |
| dc.language.iso | en | |
| dc.publisher | University of the Western Cape | |
| dc.relation.ispartofseries | N/A | |
| dc.subject | E-centre (Telecentre)Sustainability | |
| dc.subject | Community participation | |
| dc.subject | Social sustainability | |
| dc.subject | Community-driven initiatives | |
| dc.title | Community-driven initiatives for the social sustainability of e-centres in the Western Cape | |
| dc.type | Thesis |