Artificial intelligence in student affairs and services: a global study on adoption, perceptions, and ethical considerations

Abstract

Rapid advancement of artificial intelligence is transforming higher education, including student affairs and services (SAS). This study presents findings from a global survey of SAS practitioners examining adoption, perceptions, and ethics regarding AI integration in their work. Drawing on a Technology Acceptance Model and AI literacy framework, the study explores perceived usefulness, ease of use, benefits, concerns, and ethical considerations associated with AI tools in SAS practice across the globe.