Understanding IT management in Higher Education

dc.contributor.authorBytheway, Andrew J.
dc.contributor.authorWhyte, Grafton
dc.contributor.authorVenter, Isabel
dc.date.accessioned2016-01-04T10:57:10Z
dc.date.available2016-01-04T10:57:10Z
dc.date.issued2015
dc.descriptionThis is a full research paper prepared for submission to an international conference. It is not yet published elsewhere.en_US
dc.description.abstractA meeting of academics concluded that the management of IT resources in education is sub-optimal and under-researched. The extent of IT-related changes indicates a need for strategic management, proper attention to the expectations of stakeholders, and careful management of the implementation of new systems. Representative role players provided both open and structured input to a study that contrasted open coding of transcribed text and structured analysis of repertory grid data. The results of the open coding were limited but the repertory grid data provided useful insight into the management of information technology and information systems in higher education. The principal findings were that the management of the scope of information systems, services and projects must be managed well, and when coupled with risk management this provides the best possibility of successful working. The controlled management of cost, value, and innovation, are revealed to be distinct areas of strategic importance.en_US
dc.identifier.urihttp://hdl.handle.net/10566/2039
dc.language.isoenen_US
dc.privacy.showsubmitterfalse
dc.status.ispeerreviewedtrue
dc.subjectIT management strategyen_US
dc.subjectHigher educationen_US
dc.subjectOpen codingen_US
dc.subjectRepertory griden_US
dc.titleUnderstanding IT management in Higher Educationen_US
dc.typeWorking Paperen_US

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