Phone-based monitoring to evaluate health policy and program implementation in Kenya
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Date
2021
Journal Title
Journal ISSN
Volume Title
Publisher
Oxford University Press
Abstract
Monitoring and evaluating policies and programs in low- and middle-income countries are often difficult because of the lack of routine data. High mobile phone ownership in these countries presents an
opportunity for efficient data collection through telephone interviews. This study examined the feasibility of collecting data on medicines through telephone interviews in Kenya. Data on the availability and
prices of medicines at 137 health facilities and 639 patients were collected in September 2016 via inperson interviews. Between December 2016 and December 2017, monthly telephone interviews were
conducted with health facilities and patients. An unannounced in-person interview was conducted with
respondents to validate the telephone interview within 24 h. A bottom-up itemization costing approach
was used to estimate the costs of telephone and in-person data collection. In-depth interviews were conducted with data collectors and respondents to explore their perceptions on both modes of data collection.
Description
Keywords
Telephone interviews, In-person interviews, Health facility, Kenya, Routine data
Citation
Ashigbie, P. G. et al. (2021). Phone-based monitoring to evaluate health policy and program implementation in Kenya. Health Policy and Planning, 36 (4) , 444-453. 10.1093/heapol/czab029