The use of information and communication technologies to disseminate information to users in public libraries: a case study of Nyanga, Brown's Farm and Crossroads public libraries

Abstract

Information and communication technology (ICT) is foreign to a number of public libraries and those libraries that have a technology infrastructure in place, suffer from an under-utilization of the technology, owing to a shortage of skills that are critical to boost the library into the global information society. It is important that staff in public libraries have the necessary skills and positive attitude to use the technology offered to them. The main objective of this study was to determine the use of ICT's in Nyanga, Brown's Farm and Crossroads public libraries and make recommendations towards effective use of ICT in the above-mentioned public libraries.