Exploring the state of social work supervision in South Africa
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Date
2022
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Western Cape
Abstract
This study explored the state of social work supervision in South Africa, looking at how it
is experienced by both social workers and supervisors. The empirical study was conducted
in the Gauteng, Limpopo, Mpumalanga and North West Provinces. The research sites were
the service offices of the Department of Social Development (DSD). The research adopted
a mixed-methods approach underpinned by a convergent parallel research design: the
researcher collected qualitative and quantitative data concurrently. Questionnaires were
administered on the same day on which the semi-structured interviews were conducted.
The findings of the study suggest that social work supervision is lacking in a number of
areas. One of the areas of concern for social workers is that supervision, as it is currently
applied, does not offer them the support they need. The study revealed that (a) supervisors
were not able to support social workers as they themselves were not adequately prepared for
the position of supervision by way of training, and (b) just like social workers who felt
unsupported, supervisors also continuously felt unsupported by their managers.
Furthermore, it became clear that both social workers and supervisors had limited
understanding of the approaches applied in social work supervision. This included a lack of
understanding of the strengths-based approach which the researcher had chosen as the
theoretical framework for the study. The findings also revealed a lack of policies to guide
how supervision should be applied. Except for the Supervision Framework for the Social
Work Profession in South Africa (DSD & SACSSP, 2012), participants did not know of any
other policy regarding social work supervision. Consequently, there are no measures in place
to monitor the implementation of social work supervision which results in it being applied
inconsistently – and, in some instances, not being applied at all.
Description
Philosophiae Doctor - PhD
Keywords
Social work supervision, Social worker, Training, Relationships, Policy