Exploring the factors influencing agility adoption in selected financial institutions in South Africa

dc.contributor.authorKwali, Faith N.
dc.date.accessioned2026-06-11T10:05:59Z
dc.date.available2026-06-11T10:05:59Z
dc.date.issued2022
dc.description.abstractDue to the rapidly changing environments of our world today, huge pressure is mounting on organisations to find innovative ways to remain competitive and profiting. The goal of this study was to investigate factors leading to agile organisations using the case of selected financial institutions in South Africa. The study adopted the interpretive research paradigm, wherein primary data was collected using the qualitative exploratory design, based on concepts derived from literature. In this regard, fifteen respondents were chosen for the study through the purposive sampling technique. The data collection process involved oneon- one semi-structured in-depth interviews.
dc.identifier.urihttps://hdl.handle.net/10566/24332
dc.language.isoen
dc.publisherUniversity of the Western Cape
dc.subjectAgile adoption
dc.subjectCustomer satisfaction
dc.subjectLeadership styles
dc.subjectFinancial institutions
dc.subjectEmployee satisfaction
dc.titleExploring the factors influencing agility adoption in selected financial institutions in South Africa
dc.typeThesis

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