Research Articles (Library and Information Science)

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https://hdl.handle.net/10566/176

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Browsing by Subject "Academic libraries"

Now showing 1 - 4 of 4
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    Assessing the appropriation of social media by academic librarians in South Africa and Zimbabwe
    (LIASA, 2016) Mabweazara, Rangarirai Moira; Zinn, Sandy
    Research into the appropriation of social media by academic libraries in countries with growing economies is scarce. There remains an empirical and theoretical gap in the literature about how librarians, particularly those in Southern Africa, are deploying social media in their work routines and in their personal lives. Based on one of the researchers' experiences at the National University of Science and Technology (NUST) Library and both researchers' use of the University of the Western Cape (UWC) Library, the researchers aimed to examine the way librarians deploy and appropriate social media platforms as part of their service delivery. Using data derived from a questionnaire survey among librarians at UWC in South Africa and NUST in Zimbabwe, this study examined how librarians use social media for professional and personal purposes. The findings suggest that UWC librarians are more proficient social media users than NUST librarians. They further reveal that UWC librarians themselves are managing social media, while at NUST, the Information Technology department is directly responsible for managing the platforms. The study found that UWC Library utilises social media to promote its services more widely, whereas the NUST Library uses social media for reference services.
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    Information systems evaluation in Ghanaian academic libraries using DandM IS success model
    (University of Nebraska-Lincoln, 2021) Ocloo, Patience Emefa Dzandza; King, Lizette
    The use of Information Systems (ISs) has been widely accepted and proven to increase the service quality in many organizations. Academic libraries have embraced the use of ISs and have implemented them to perform different activities. The efficient utilization and management of ISs in libraries will help libraries to derive maximum benefit from adopted ISs. The researchers therefore used the DeLone and McLean IS success theory to determine the impact of IS management on the quality of the IS and the use of the IS.
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    Initiating mobile phone technology using QR codes to access library services at the University of Cape Town
    (SAGE, 2013) Mohamed, Shehaamah
    This article reports on an innovative project which grew out of the desire to facilitate access to information using the Quick Response (QR) Code. Easily read by mobile phones with cameras, the QR Code provides a simple but effective means for library patrons to access library resources. The article explores the need to use the QR Code in the Brand van Zyl Law Library, University of Cape Town (UCT), for accessing academic library services. Although relatively new in South Africa, QR Codes have been used successfully by some local educational institutions. Against this background, the article reports on a needs analysis which was conducted at the Brand Van Zyl Law Library and recommends the accelerating use of QR Codes in the academic environment.
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    Job satisfaction in a South African academic library in transition
    (Elsevier, 2010) Hart, Genevieve
    Job satisfaction was investigated at a South African university library undergoing change on many fronts. The study included 31 members of staff and the data were gathered via interviews/questionnaires, informed by standard HRM job satisfaction theory. The study found a �love�hate� relationship between respondents and their work. The key positive finding is that 61% report overall job satisfaction�with the core work of an academic library, providing for the information needs of clients, the source. However, only 51% claim to be proud to work at their library and 50% are open to other job offers. Causes for the restlessness include a sense of stagnation, frustration with inadequate resources, and anger at poor remuneration.