Magister Commercii (Industrial Psychology) - MCom (IPS)

Permanent URI for this collection

Now showing 1 - 1 of 1

Perceived organisational support, organisational commitment and turnover intentions amongst employees in a selected company in the cash industry
(Universty of the Western Cape, 2022) Crayenstein, Samantha (Saaligha); Hamman-Fisher, Desiree
Globally and in South Africa turnover has been identified as a major challenge in organisations. An examination of the literature revealed that perceived organisational support (POS) and organisational commitment can significantly influence an employee’s turnover intention. The literature also showed that when employees perceive that they are being supported by their employers they reciprocate positively and commit to organisational imperatives because they feel appreciated. As a result, organisational efficiency and employee performance is enhanced and turnover is decreased. However, little attention has been directed at examining POS and organisational commitment on turnover intention in the cash industry in South Africa. This privation of literature was found even though employee retention is a critical challenge in the cash industry in South Africa.