Browsing by Author "Mpa, Kagiso Elton"

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    Factors Influencing the Adoption of Digital Technologies to Reduce Food Waste in Retail Supply Chain
    (University of the Western Cape, 2024) Mpa, Kagiso Elton
    Digital technologies are anticipated to revolutionize various work sectors and industries, including the retail supply chain. The adoption of these technologies offers numerous advantages, such as enhanced efficiency, cost reduction, better insights into production issues, and improved customer experiences. This research aims to identify the key factors influencing the adoption of digital technologies within the retail supply chain, with a particular focus on addressing food waste. The study employs the technology, organization, and environment (TOE) framework to construct an alternative conceptual model by examining thirteen contextual factors. A positivist paradigm approach was adopted to test the conceptual framework’s hypotheses against observations gathered using a survey questionnaire, of which the analysis followed a quantitative and deductive approach. The study results show that complexity, compatibility, cost, size, expertise, and competitive pressure positively influence the adoption, appropriation, and use of digital technologies in the retail supply chain. This study adds to a deeper understanding of factors influencing the use of digital technologies in retail supply chain operations.
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    Factors influencing the adoption of digital technologies to reduce food waste in retail supply chain
    (University of the Western Cape, 2022) Mpa, Kagiso Elton; Jokonya, Osden
    Digital technologies are projected to transform many work domains and industries including the retail supply chain. Some of the benefits of adopting digital technologies are increased levels of efficiency, cost-saving understanding of production issues and improved customer experience. This study is driven by the need to understand the influential variables that affect the use of digital technologies in the retail supply chain, specifically to tackle the problem of food waste. The study follows the technology, organization and environment (TOE) framework to develop an alternative conceptual framework, through the examination of thirteen contextual factors.