Browsing by Author "James, Laura Juliet"

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    The relationship between perceived organisational support and workplace trust: an exploratory study
    (Univeristy of the Western Cape, 2011) James, Laura Juliet
    As organisations struggle to meet the demand placed on them by contextual challenges, they place more emphasis on relationships for effective organisational functioning. Trust is a critical component of workplace relationships and has been linked to numerous beneficial organisational outcomes. However, as trust is difficult for organisations to influence directly, Perceived Organisational Support may encompass a set of actions organisations can take that directly create workplace trust. The aim of this study was to elucidate the relationship between workplace trust and Perceived Organisational Support. Workplace trust was examined as a three-dimensional model, with the trust referent (Organisation, Immediate Manager, Co-Workers) forming each dimension. Perceived Organisational Support was examined as a two-dimensional model, based on performance-reward expectancies ("Contribution") or socio-emotional need fulfilment ("Well-being").