Browsing by Author "Iwu, Chux Gervase"

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    African entrepreneurial ecosystem resource constraints: a covid-19 perspective
    (Sage Publications India Pvt. Ltd, 2025) Iwu, Chux Gervase; Sibanda, Lucky; Makwara, Tendai
    Ordinarily, African countries suffer severe resource constraints. Resource constraints refer to insufficient means to meet sustainable economic growth demands. Regarding entrepreneurial activities, a supportive entrepreneurial ecosystem is needed for the large uptake of and sustained interest in entrepreneurship. It is on record that African countries’ dilapidated infrastructure and maladministration, including weak institutions, are reasons sustainable entrepreneurial activities have been less than optimal. The recent COVID-19 pandemic no doubt extended the challenge of entrepreneurship on the continent. Using Pickering and Byrne’s (2014) systematic quantitative assessment technique, we identified, assessed and interpreted available research evidence that assisted us in exploring the impact of resource constraints on African entrepreneurial ecosystem formation, development and growth. We noted that COVID-19 added complexities to perennial questions about making African entrepreneurship ecosystems fit for supporting entrepreneurship development. Although African economies were already constrained in many ways, including their business environment, we conclude that the COVID-19 pandemic brought challenges and opportunities for business management and entrepreneurship. While businesses could adapt in many cases, several aspects—such as government regulations, consumer behaviour shifts and global supply chain disruptions—were beyond their control. Navigating these uncertainties required agility, resilience and an ability to innovate, but it also highlighted the vulnerabilities and risks inherent in the modern globalised economy.
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    Entrepreneurship intentions of higher education institution students in Nigeria: antecedents and interactions
    (Taylor and Francis Ltd., 2025) Iwu, Chux Gervase; Sibanda, Lucky; Kamara, Richard Douglas
    This study used structural equation modelling (SEM) to examine how cultural values, perceived success expectations, and personal abilities shape entrepreneurial intention among Nigerian university students. A structured questionnaire was used to collect quantitative data from 147 university students and analysed using Partial Least Squares SEM (PLS-SEM). The findings reveal that entrepreneurial intention is shaped by personal abilities, cultural values, and perceived success expectations, with personal abilities most prominent. Additionally, perceived success expectations strongly influence personal abilities and moderately affect cultural values. These results demonstrate how cultural norms, perceived success expectations, and individual aptitudes affect entrepreneurship uptake by Nigerian university students. This study empirically tests the direct effects of personal abilities (PA), cultural values (CV), and perceived success expectations (PSE) on entrepreneurial intention (EI) in a context where these relationships are underexplored. Unlike prior studies, we validate PSE’s dual role in reinforcing both PA and CV, offering new insights for theory and practice in emerging economies. The findings inform educational initiatives and policies to foster entrepreneurial among students in Nigeria, leading to economic growth.
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    A structural equation modelling evaluation of antecedents and interconnections of call centre agents’ intention to quit
    (MPDI, 2021) Iwu, Chux Gervase; Opute, Abdullah Promise; Jaiyeola, Afeez Olalekan
    Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures associated with the role of the call center agent have made staff attrition a norm in the industry. While this does not augur well for the call center or the organizations that they serve, the role of possible antecedents in the equation of staff attrition in South African call centers remains largely unexplored. Using a structural equation modeling approach, this study examined the interconnections between customer orientation, knowledge management, job satisfaction, and employees’ intention to quit. Additionally, the mediating influence of job satisfaction on the association between customer orientation and knowledge management of the intention to quit is examined. This study found significant relationships between knowledge management, customer orientation, and job satisfaction and the dependent variable (intention to quit). In addition, this study establishes that the extent to which job satisfaction may mediate the influence on the intention to quit hinges on the organizational element considered.
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    Unpacking the entrepreneurship education conundrum: lecturer competency, curriculum, and pedagogy
    (Multidisciplinary Digital Publishing Institute (MDPI), 2025) Iwu, Chux Gervase; Maziriri, Eugine Tafadzwa; Sibanda, Lucky
    This qualitative study explores the complex landscape of entrepreneurship education by focusing on lecturer competency, entrepreneurship curriculum, and pedagogy. This study addresses critical gaps in the current literature by investigating key questions: ideal instructional approaches for entrepreneurship, essential components of the curriculum, providers of entrepreneurial knowledge, and overarching strategies to foster entrepreneurship in higher education. Employing the Gioia methodology, this research adopted a qualitative inductive approach by collecting data from 14 participants actively engaged in entrepreneurship education and development across various South African universities. The findings highlight the diverse perspectives of academics and underscore the importance of collaborative and interactive teaching methods in preparing students for entrepreneurial challenges. This research contributes valuable insights to inform policy and practice in enhancing entrepreneurship education within South African higher education institutions (HEIs).