Qualitative Assessment of the Utilisation of Tier.Net Health Information among facility and programme managers In Ekurhuleni district, Gauteng
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Date
2017
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Publisher
University of the Western Cape
Abstract
The South African National Department of Health (NDOH) developed TIER.net - a three-tiered
health information system to improve the quality of routine data collection and for the proactive
information-driven management of the HIV/AIDS care and treatment programme. Current
quarterly reports indicate inefficiencies in the national HIV/AIDS treatment programme, which
point to high proportions of patients on antiretroviral therapy (ART) lost to follow up, low
proportions of patients with viral-load tests done, and numerous instances of drug and
commodity stock-outs. This means that even though information generated from TIER.net is
readily available to facility managers and programme coordinators in the HIV and AIDS/
Sexually Transmitted Infection/TB (HAST) programme, the information is not effectively used
to inform programme planning, implementation and monitoring. The current study evaluated
the use of information generated from the TIER.net information system among facility and
programme managers in the Ekurhuleni District, Gauteng Province by considering technical,
behavioural and organisational factors that influence use.
Description
Magister Commercii - MCom (IM) (Information Management)