A benefits framework for public access ICT4D programmes

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Date

2020

Journal Title

Journal ISSN

Volume Title

Publisher

Wiley-Blackwell

Abstract

There have been expectations across the developing world that information and communications technologies (ICTs) will deliver benefits to marginalised people. Despite many programmes related to the promotion of Internet uptake and usage amongst poorer communities, evidence regarding such benefit is lacking, and there is little agreement in respect of frameworks and metrics to evaluate the benefits thereof. This paper reports on a case study that investigated the nature of a public access information and communication technologies for development (ICT4D) pro-gramme and presents a framework for assessing the associated benefits in the South African context.

Description

Keywords

Capability approach, ICT4D, Information and communications technologies, Public access centres, Evaluation

Citation

Pather , S ., & Uys, C . (2020). A benefits framework for public access ICT4D programmes. Electronic journal of information systems in developing countries ,86(2),e12119