Comparing patients’ experiences in three differentiated service delivery models for HIV treatment in South Africa

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dc.contributor.authorMukumbang, Ferdinand C.
dc.contributor.authorNdlovu, Sibusiso
dc.contributor.authorvan Wyk, Brian
dc.date.accessioned2022-06-09T10:38:10Z
dc.date.available2022-06-09T10:38:10Z
dc.date.issued2022
dc.description.abstractDifferentiated service delivery for HIV treatment seeks to enhance medication adherence while respecting the preferences of people living with HIV. Nevertheless, patients’ experiences of using these differentiated service delivery models or approaches have not been qualitatively compared. Underpinned by the tenets of descriptive phenomenology, we explored and compared the experiences of patients in three differentiated service delivery models using the National Health Services’ Patient Experience Framework. Data were collected from 68 purposively selected people living with HIV receiving care in facility adherence clubs, community adherence clubs, and quick pharmacy pick-up. Using the constant comparative thematic analysis approach, we compared themes identified across the different participant groups. Compared to facility adherence clubs and community adherence clubs, patients in the quick pharmacy pick-up model experienced less information sharing; communication and education; and emotional/psychological support. Patients’ positive experience with a differentiated service delivery model is based on how well the model fits into their HIV disease self-management goals.en_US
dc.identifier.citationMukumbang, F. C. et al. (2022). Comparing patients’ experiences in three differentiated service delivery models for HIV treatment in South Africa. Qualitative Health Research, 32(2), 238–254. https://doi.org/10.1177/10497323211050371en_US
dc.identifier.issn1552-7557
dc.identifier.urihttps://doi.org/10.1177/10497323211050371
dc.identifier.urihttp://hdl.handle.net/10566/7509
dc.language.isoenen_US
dc.publisherSAGE Publicationsen_US
dc.subjectService deliveryen_US
dc.subjectAntiretroviral therapyen_US
dc.subjectHIV treatmenten_US
dc.subjectHIVen_US
dc.subjectSouth Africaen_US
dc.titleComparing patients’ experiences in three differentiated service delivery models for HIV treatment in South Africaen_US
dc.typeArticleen_US

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