Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town's 'world in miniature': an insider's perspective

dc.contributor.authorDyers, Charlyn
dc.contributor.authorWankah, Foncha John
dc.date.accessioned16/02/2014 21:47
dc.date.available16/02/2014 21:47
dc.date.issued2010
dc.description.abstractIntercultural communication (ICC) is one of the most relevant fields for investigation in postcolonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from other African countries. This article is based on research conducted at Greenmarket Square in the heart of Cape Town, well-known as a hub for informal traders (mainly from other parts of Africa), local people and tourists from all over the world. It discusses three of the major barriers to ICC in this space which emerged from our research. These three major 'intercultural fault-lines' (Olahan, 2000) are identified as non-verbal communication, ethnocentrism / xenophobia and the contrasting communication styles of people from High Context Cultures and Low Context Cultures (Katan, 2004). The paper concludes with some suggestions on how such barriers can be overcome if people in this space learn to become more 'interculturally competent' (Jandt, 2004).en_US
dc.description.accreditationDepartment of HE and Training approved listen_US
dc.identifier.citationDyers, C. (2010). Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town's 'world in miniature': an insider's perspective. Per Linguam: a Journal of Language Learning,, 26(1):1-12en_US
dc.identifier.issn0259-2312
dc.identifier.issn2224-0012
dc.identifier.urihttps://hdl.handle.net/10566/1024
dc.language.isoenen_US
dc.privacy.showsubmitterFALSE
dc.publisherStellenbosch Universityen_US
dc.rights� 2010 Dyers; licensee University of Stellenbosch. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
dc.source.urihttp://dx.doi.org/10.5785/26-1-10
dc.status.ispeerreviewedTRUE
dc.subjectIntercultural communicationen_US
dc.subjectPostcolonial Africaen_US
dc.subjectPost-apartheiden_US
dc.subjectIntercultural fault-linesen_US
dc.subjectNon-verbal communicationen_US
dc.subjectEthnocentrism / xenophobiaen_US
dc.subjectSouth Africaen_US
dc.titleUncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town's 'world in miniature': an insider's perspectiveen_US
dc.typeArticleen_US

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