Health system responsiveness: A systematic evidence mapping review of the global literature

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Date

2021

Journal Title

Journal ISSN

Volume Title

Publisher

BMC

Abstract

The World Health Organisation framed responsiveness, fair financing and equity as intrinsic goals of health systems. However, of the three, responsiveness received significantly less attention. Responsiveness is essential to strengthen systems’ functioning; provide equitable and accountable services; and to protect the rights of citizens. There is an urgency to make systems more responsive, but our understanding of responsiveness is limited. We therefore sought to map existing evidence on health system responsiveness.

Description

Keywords

Responsiveness, Health system, Accountability, Feedback loops, User experience, Evidence mapping

Citation

Khan, G. et al. (2021). Health system responsiveness: A systematic evidence mapping review of the global literature. International Journal for Equity in Health, 20(1), 1–24. https://doi.org/10.1186/s12939-021-01447-w