Improving usability and correctness of a mobile tool to help a Deaf person with pharmaceutical instruction

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dc.contributor.authorMotlhabi, Michael B.
dc.contributor.authorTucker, William David
dc.contributor.authorParker, Mariam B.
dc.contributor.authorGlaser, Meryl
dc.date.accessioned2014-06-24T08:08:36Z
dc.date.available2014-06-24T08:08:36Z
dc.date.issued2013
dc.description.abstractThe computing for development community knows how to build user interfaces using qualitative methods for text il- literate users, especially on mobile devices. However, lit- tle work has been done speci cally targeting Deaf users in developing regions who cannot access voice or text. This paper describes a multi-disciplinary collaboration towards iterative development of a mobile communication tool to support a Deaf person in understanding usage directions for medication dispensed at a pharmacy. We are improv- ing usability and correctness of the user interface. The tool translates medicine instruction given in English text to Sign Language videos, which are relayed to a Deaf user on a mo- bile phone. Communication between pharmacists and Deaf patients were studied to extract relevant exchanges between the two users. We incorporated the common elements of these dialogues to represent content in a veri able manner to ensure that the mobile tool relays the correct informa- tion to the Deaf user. Instructions are made available for a Deaf patient in signed language videos on a mobile device. A pharmacy setup was created to conduct trials of the tool with groups of end users, in order to collect usability data with recorded participant observation, questionnaires and focus group discussions. Subsequently, pre-recorded sign language videos, stored on a phone's memory card, were tested for correctness. Results of these two activities are presented and discussed in this paper.en_US
dc.description.accreditationWeb of Scienceen_US
dc.description.sponsorshipTelkom, Cisco, Aria Technologies, THRIP, SANPADen_US
dc.identifier.citationMotlhabi, M. B., .et al. (2013). Improving usability and correctness of a mobile tool to help a deaf person with pharmaceutical instruction. In 4th Annual Symposium on Computing for Development (ACM DEV-4), Article 13. Cape Town, South Africaen_US
dc.identifier.issn978-1-4503-2558-5
dc.identifier.urihttp://hdl.handle.net/10566/1102
dc.language.isoenen_US
dc.privacy.showsubmitterFALSE
dc.publisherACMen_US
dc.rightsCopyright ACM. This file may be freely used for educational purposes, as long as it is not altered in any way. Acknowledgement of the authors and the source is required.
dc.source.urihttp://dx.doi.org/10.1145/2537052.2537063
dc.source.urihttp://dev4.acmdev.org/
dc.status.ispeerreviewedTRUE
dc.subjectUser interfacesen_US
dc.subjectEvaluation and methoden_US
dc.subjectUser-centered designen_US
dc.subjectAssistive technologies for persons with disabilitiesen_US
dc.titleImproving usability and correctness of a mobile tool to help a Deaf person with pharmaceutical instructionen_US
dc.typeConference Proceedingsen_US

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