E-government actor�s perspective: a case of local municipalities in South Africa
Loading...
Date
2021
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
IEEE
Abstract
The public sector in developing countries
experience various challenges that have stagnated the
implementation of e-government-for-citizens especially in local
municipalities. The specific focal point is to highlight the egovernment
actor�s viewpoint on what causes the failures of egovernment
implementation within local municipalities. The
actors are perceived as the creators and transformers on
systems and their input is critical in providing a critical
reflection on e-government. A purposive sample of 35 egovernment
actors was interviewed to give their perspectives on
factors that hinder the implementation of fully functional egovernment
portals at the municipal level.
Description
Keywords
e-government, e-portal, actors, implementation, municipality, citizens
Citation
2021Mziwoxolo Mayedwa, Jean-Paul Van Belle10.1109/icedeg52154.2021.95309282021 Eighth International Conference on eDemocracy and eGovernment