The impact of leadership styles on employee engageent in large retail orgnisation in the Western Cape

Abstract

In today's ever-changing, globally-competitive and volatile market, leadership is probably one of the most significant contributors that determine the success or failure of an organisation. Fundamental to this, is the way in which leaders are able to engage their employees. Employee engagement has therefore emerged as a critical topic which can be defined as a positive and fulfilling work-related state of mind characterized by vigour, dedication and absorption (Schaufeli & Bakker, 2004). Research indicates its significance to positive work outcomes such as high productivity levels, increased job satisfaction, low turnover and overall improved business results that all ultimately contributes toward bottom line (Harter, Schmidt & Hayes, 2002).