Walking the tightrope of job demands and resources: Leveraging work engagement to counter turnover intentions of information technology professionals

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dc.contributor.authorVan Heerden, Jana
dc.contributor.authorDu Plessis, Marieta
dc.contributor.authorR. Becker, Jurgen
dc.date.accessioned2022-07-05T10:18:40Z
dc.date.available2022-07-05T10:18:40Z
dc.date.issued2022
dc.description.abstractOrganisations within the banking industry are increasingly confronted with attraction and retention challenges within their Information Technology (IT) divisions, driven by an increase in demand for skilled resources within the market. Therefore, the primary objective of the study was to explore the impact of job resources and job demands on work engagement and employee turnover intentions within the IT division of a South African bank. The Job Demands-Resources (JD-R) model was applied as theoretical framework to identify the unique job resources and job demands driving work engagement and turnover intentions of employees within this highly specialised section of the South African banking industry. Quantitative data was collected from 239 IT professionals via a self-administered, web-based survey measuring work engagement, job demands and resources, and turnover intentions.en_US
dc.identifier.citationVan Heerden, J. et al. (2022). Walking the tightrope of job demands and resources: Leveraging work engagement to counter turnover intentions of information technology professionals. Frontiers in Psychology, 13, 660308. 10.3389/fpsyg.2022.660308en_US
dc.identifier.issn1664-1078
dc.identifier.uri10.3389/fpsyg.2022.660308
dc.identifier.urihttp://hdl.handle.net/10566/7557
dc.language.isoenen_US
dc.publisherFrontiers Mediaen_US
dc.subjectJob demandsen_US
dc.subjectJob resourcesen_US
dc.subjectBanking industryen_US
dc.subjectSouth Africaen_US
dc.subjectInformation technology professionalsen_US
dc.titleWalking the tightrope of job demands and resources: Leveraging work engagement to counter turnover intentions of information technology professionalsen_US
dc.typeArticleen_US

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