Pather, ShaunUys, Corrie2020-12-102020-12-102020Pather , S ., & Uys, C . (2020). A benefits framework for public access ICT4D programmes. Electronic journal of information systems in developing countries ,86(2),e121191681-483510.1002/isd2.12119http://hdl.handle.net/10566/5487There have been expectations across the developing world that information and communications technologies (ICTs) will deliver benefits to marginalised people. Despite many programmes related to the promotion of Internet uptake and usage amongst poorer communities, evidence regarding such benefit is lacking, and there is little agreement in respect of frameworks and metrics to evaluate the benefits thereof. This paper reports on a case study that investigated the nature of a public access information and communication technologies for development (ICT4D) pro-gramme and presents a framework for assessing the associated benefits in the South African context.enCapability approachICT4DInformation and communications technologiesPublic access centresEvaluationArticle